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Condo Association Management

Owners, residents, renters, and the vendors who come and go. One record of who is connected to each unit, and why.

A modern white condominium tower with deep balconies, above its palm lined entrance drive on a clear morning
The association's record

A building changes hands one unit at a time

Nobody moves out of a condominium all at once. Units sell, leases begin and end, owners winter here and let the place the rest of the year, and the board that has to account for all of it turns over every couple of years. The record has to keep up with a building that is never quite the same twice.

Units and owners

Who holds each unit and since when, their share of the common elements, and what changed at closing. The record of a sale outlives everyone who was on the board when it happened.

The board and its terms

Seats, officers, and elections, with the meetings, motions, and minutes attached rather than filed somewhere separate and found later.

Residents, renters, and guests

Leases and their approvals, sublets, and who is actually in the unit this season. An owner who is not in residence is still the owner, and the association still needs to know who is.

Vendors and building services

Elevator, fire and life safety, pool, landscaping, valet, with licences and certificates of insurance on file and watched for expiry rather than collected once.

Reserves and inspections

Reserve studies, structural inspections, and the schedule of what falls due when, against the building rather than in a folder somebody has to remember to open.

Governing documents

The declaration, bylaws, rules, and every amendment, with the version that was in force on the day a decision was made still readable years later.

Keep your management company, or let us be it.

The association's record belongs to the association, whoever is managing it this year.

Most boards are not looking for a new manager. They are looking for the building's information to stop disappearing: into a portal only the management company can see, into a binder in an office nobody has a key to, into the memory of whoever has managed the property longest.
So there are two ways to use PlaceOne, and an association can start with either. Run OneRecord and OneIDM alongside your current management company, and keep everything else exactly as it is. Or engage PlaceOne as your licensed and insured community association manager and take the whole of OneManager with it. The record is the association's in both cases.
Which means moving between them is a change of who has access, not a transition project, a handover, and a year of discovering what was never written down.
The pool deck of a modern condominium building, loungers and umbrellas set out along the water

Alongside your manager

OneRecord and OneIDM sit underneath whatever your management company already runs. Their workflow does not change; the association gets a record it controls.

As your manager

Licensed and insured community association management, with the assessments, the reserves, the meetings, and the day to day, on the same system.

Either way, the record stays

At the end of a contract, or the end of a board's term, the association keeps the record, the history, and the documents, in a form it can read without us.

The suite

Three products, one association

The same three modules the rest of the site describes, and what each one is actually for when the property is a condominium association.

OneRecord

Every unit, owner, tenant, vendor, and board seat in one record the association controls, with the reason each relationship exists attached to it and a history of every change.

OneIDM

Verification set to what your declaration actually requires. Every purchaser and every lease approval, or tenants only, or just the vendors who will hold a fob.

OneManager

The full management surface: assessments and collections, special assessments, the reserve fund, approvals, meeting packets and minutes, the owner portal, and the notices.

What boards get asked

The questions a condo board has to be able to answer

The lit lobby and reception desk of a modern condominium building in the evening

Who holds a fob, and to which doors

Garage, elevator, amenity deck, and the service entrance, each granted for a relationship that has a reason and an end date rather than for a name somebody wrote down.

Who is actually in unit 1204

The owner, a tenant on an approved lease, or somebody's guest for the season. All three are legitimate, and the association still has to know which.

Which units are behind, and what has been done

Delinquency by unit with the full collection history: what was sent, when, by whom, and under which provision of the documents.

Is the vendor in the building insured today

Certificates checked against the issuer and watched for expiry, so the answer for the contractor working on the twelfth floor is on the record rather than in an email from last year.

What did the board approve, and under which rule

Lease approvals, alterations, and violations tied to the version of the declaration that was in force when they were decided, not the version in force now.

What a sale or a change of manager needs

Estoppel requests answered from the record rather than reconstructed under a clock, and a management transition that is a change of access rather than a pallet of binders.

Bring your association's real questions.

A 30-minute discovery call about your building, your current management contract, and what you would want to keep.

Request a call